Roane State Community College

Office of the Vice President for Student Services, Enrollment Management

Jamie Stringer, Vice President Enrollment, Student Services, Enrollment Management & Innovation
B.S., Western Governors University - Network Management
M.A., The George Washington University - Education and Human Development
Ed.D., University of the Cumberlands - Educational Leadership (2011)
MCSE, Microsoft Corporation - Microsoft Certified Systems Engineer

Admissions and Records

Jessica Hunsaker, Registrar, Director of Admissions and Records
A.S., Roane State Community College - Elementary Education
B.S., Tennessee Technological University - Human Learning (2005)
Certified Professional Secretary (2009)

C. Ty McAbee, Assistant Director of Admissions/Records
A.S., Roane State Community College - General
B.S., Tennessee Technological University - History (2020)

Kelley Marlow, Graduation Analyst
A.S., Roane State Community College - Secondary Education
B.S., Tennessee Technological University - Interdisciplinary Studies (2023)
Certified Administrative Professional (2022)

L. Nick McCampbell, Admissions Specialist
B.S., Western Governor's University - Business Management (2015)

Jasmine Morrow, Admissions Specialist
B.A., University of Tennessee - Psychology (2019)

Vacant, Admissions Specialist

Enrollment Intelligence, Forecasting & Quality Assurance

Douglas Wallace, Director of Enrollment Intelligence, Forecasting & Quality Assurance
A.A.S., Roane State Community College – Business Management
A.S., Roane State Community College – Computer Science
B.S., Tennessee Technological University – Prof. Studies, Information Technology
M.B.A., Tennessee Technological University – Business Administration (2016)

Christopher Paul, Student Services Data Technician/Programmer
A.A.S., Roane State Community College – Cyber Defense (2022)

Financial Aid

Robin Townson, Executive Director of Student Services Operations
A.S., Roane State Community College - Business Management Technology
B.S., Tennessee Technological University - Organizational Leadership
M.P.S., Tennessee Technological University - Strategic Leadership (2019)
Certified Professional Secretary (1998)

Christy Kohlmeyer, Assistant Director of Financial Aid
B.A., University of Tennessee - Speech Pathology (2019)

Tasha Adkisson, Financial Aid Specialist
A.A., Roane State Community College - General (2017)
B.S., Tennessee Technological University - Interdisciplinary Studies (2019)

Melissa Hester, Financial Aid Specialist
A.A., Roane State Community College - Humanities
B.S., Tennessee Technological University – Interdisciplinary Studies (2018)

Jacob Moore, Financial Aid Specialist
A.S., Jackson State Community College – Business Management (2003)
B.S., University of Tennessee at Martin - Business Studies (2009)

Melanie Starling, Financial Aid Specialist
A.S., Cleveland State Community College - General
B.S., Bryan College - Business Administration
MBA, Bryan College - Business Administration (2016)

Abbie Salisbury, Financial Aid Specialist
A.S., Roane State Community College – General (2015)
B.S., Tennessee Technological University – Interdisciplinary Studies (2017)

One Stop Services

Tanya Shephard, Director of One Stop/Student Success
A.S., Dixie State University - Business
B.S., Utah State University - Marketing
M.A., University of Central Florida - Educational Leadership (2019)

Patricia Baines, Enrollment Specialist
B. S., Middle Tennessee State University – Political Science
M.A., Middle Tennessee State University - English

Zaret Perez Cortorreal, Enrollment Assistant
B.S., Lehman College - Accounting (2021)

Katie Davis, Enrollment Assistant
A.S.T., Roane State Community College - Secondary Education (2022)

Anna Manning, Enrollment Assistant
B.A., University of Tennessee, Knoxville - Psychology (2013)

Sherri Pressley, Enrollment Assistant
A.A., Hiwasee College-General (1991)

Autumn Terez, Enrollment Assistant
A.S., Roane State Community College - Mathematics (2018)
B.S., University of Tennessee, Chattanooga - Criminal Justice (2022)

Parent/Family Engagement & International Admissions

Maria Gonzales, Director
A.A., Hiwassee College
B.S., University of Tennessee - Zoology (1984)

Student Engagement

Jennifer Fugate, Coordinator
A.A.S., Roane State Community College - Contemporary Management
A.S., Roane State Community College - General
B.S., Tennessee Technological University - Interdisciplinary Studies (2016)
Certified Professional Secretary (2007)

Student Enrollment and Recruitment

Stequita Zerr, Director of Recruitment
B.S., University of Tennessee - Education (2011)
M.S., Tennessee State University - Educational Leadership (2023)

Stephanie Bishop, Assistant Director of Recruitment
A.S., University of South Florida - Pre-Education 
B.S., University of South Florida - Elementary Education (2018) 
M.S., University of Tennessee - Knoxville - Education in Higher Educaton Administration (2023)

Student Services/Dean of Students

Lisa Steffensen, Dean of Students
B.A., Ohio University – Linguistics
M.A., Ohio University – Linguistics 
M.Ed., Ohio University – College Student Personnel 
Ph.D., Ohio University – Higher Education Administration (2008)

Sonya Storey, Director of Student Care, Advocacy, and Accessibility
B.S., Crown College - Elementary Education
M.Ed., Liberty University - Early Childhood Education

Laura Branson, Counselor
A.S., Pellissippi Community College - Psychology (2018)
B.A., University of Tennessee Knoxville - Psychology (2020)
M.Ed., Lincoln Memorial University - Mental Health Counseling (2022)

Jeff Snell, Counselor
B.A., Carson-Newman College - Psychology
M.S., University of Tennessee - Counseling/Educational Psychology (1992)
LPC, Licensed Professional Counselor, TN Health Related Boards

Casey Clark, Student Support Advocate
B.A., Carson-Newman College - Elementary Education (2014)

Elizabeth (Boyd) Tarver, Counselor
B.S., University of Tennessee - Business Administration (2020)
M.S., University of Tennessee - Clinical Mental Health Counseling and School Counseling (2023)
NCC (National Certified Counselor)

Tammy Hash, Accomodations Advocate Support
A.S., Pellissippi State Community College - Marketing
B.S., University of Tennessee - Knoxville - Social Work (2003)
Licensed Bachelor Social Worker, TN

Tina S. Messamore, Technical Clerk
A.S., Roane State Community College - Business Management Technology, General Business
B.B.A., King University - Business Administration (2014)

Student Success Center

Kathryn Baker, Director of Student Success
A.S., Roane State Community College – General Technology
B.S., Tennessee Technological University – Interdisciplinary Studies
M.Ed., East Tennessee State University - Educational Leadership and Policy Analysis
Ed.D., Capella University - Educational Leadership & Management (2020)

Vicki Wilson, Assistant Director of Student Success
A.A., Lindsey Wilson College – Computer Information Systems
B.I.S., Western Kentucky University – Interdisciplinary Studies
Certified Administrative Professional (2011)
M.A. Western Kentucky University - Organizational Leadership

Kailyn Andrey, Student Success Coach
B.A., University of Tennessee Knoxville - Sociology & Political Science 

Dominique Borum, Student Success Coach
A.S., Roane State Community College - Elementary Education
B.S., Tennessee Technological University - Elementary School (K-5) (2016)

Matthew Brown, Student Success Coach
A.S., Roane State Community College - Secondary Education
B.S., Tennessee Technological University - Interdisciplinary Studies

Julianne Cole, Student Success Coach
B.S., University of Tennessee - Business Administration
M.Ed., University of Memphis - School Counseling (1989)

Alexandria Harmon, Student Success Coach
B.S., Bluefield University - Psychology (2021)

Tamera Lawson, Student Success Coach
B.S., Tennessee Technological University - Psychology
M.A., Tennessee Technological University - Educational Psychology and Counselor Education (2011)

Brandi Lively, Student Success Coach
A.S., Roane State Community College - General Studies
B.S., Tennessee Wesleyan University - Secondary Education Engligh (2008)

Laura Melton, Student Success Coach
A.A., Roane State Community College – English
B.A., Tennessee Tech University – English
M.A., Tennessee Tech University - English

Sue Niemi, Adult Student Success Coach
B.S., Northern Michigan University - Physical Education (1982)

Kim Scarbrough, Student Success Coach
B.A., Lee University - Communications – Public Relations, (2008)

Sarah Simpson, Student Success Coach
B.S., Florida Southern College - Business Administration (2012)

Kristina Stephens, Student Success Coach
B.S., Tennessee Technological University, Interdisciplinary Studies (2016)

Vicki Wilson, Assistant Director of Student Success
A.A., Lindsey Wilson College – Computer Information Systems
B.I.S., Western Kentucky University – Interdisciplinary Studies
Certified Administrative Professional (2011)
M.A. Western Kentucky University - Organizational Leadership

Jeremy Pulcifer, Student Outreach and Communication Manager
A.A.S., Roane State Community College - Business Management (1999)

Testing Center

Jill Robbins, Director
A.S., Roane State Community College - Sociology
B.S., East Tennessee State University - Interdisciplinary Studies (2012)
Certified Administrative Professional (2011)

Amber Cook, Testing Technician II

Veterans Services

Lynzee Patrick, Director of Veterans Services
A.A., Georgia Highlands College-Political Science
A.A., Georgia Highlands College- Psychology
B.S., Kennesaw State University- Political Science/International Affairs
M.P.A. University of West Georgia - Public Administration (2019)